Supervisor
Description
Position: Supervisor
Location: Jersey (Hybrid)
About Us
The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.
What is it like to work here?
We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.
The Opportunity
We are looking for a Supervisor to join our Fiduciary Team as part of our financial services business in Jersey. As part of the global expansion of the Maples Group’s financial services offering, our Jersey office opened its doors in January 2019. We have achieved good growth since with the Maples infrastructure and network supporting us to deliver the best-in-class solutions to clients worldwide alongside our colleagues in legal services.
As part of our Jersey team you will be performing the below listed key duties:
Key Duties:
- Onboarding a number of new clients/transactions each year;
- Managing and administering a portfolio of client companies;
- Supervising and training junior staff members;
- Assisting with team management & their receivables (monitor team receivables versus collection targets), including assisting in the collection of them;
- Developing and continuously improving business partnerships with client decision makers, ensuring MaplesFS is viewed as the trusted and preferred service provider - actively seeking feedback on the effectiveness of service delivery, leading efforts to improve client satisfaction;
- Anticipating client needs well beyond current projects/engagements, adding to the client’s short- term and long-term business results - understanding clients and their operating environment and circumstances, and the strategic issues that may impact them;
- Analysing proposed structures from a new business acceptance perspective, obtaining approvals, where required, and issuing fee quotes;
- Liaising with arrangers, investment managers, lawyers and other relevant parties concerning the setting up of new business as well as acting as a primary point of contact for ongoing issue resolution, escalating to managers if necessary;
- Ensuring files are compliant with MaplesFS procedures and policies;
- Ensuring all relevant MaplesFS databases are completed and maintained with accurate information in relation to assigned portfolio of clients;
- Assessing and advising clients of compliance requirements and obtaining necessary documentation prior to commencing work and in accordance with all internal procedures;
- Liaising with auditors during the audit planning stages and during the course of the annual financial statement audit and deal with any issues that may arise during the course of the audit;
- Assisting in pricing new client deals in accordance with pricing team policies and procedures;
- Participating in ad-hoc projects.
Requirements
- 5-8 years relevant administration experience, ideally gained within a financial service environment.
- Table 5 qualification (Trust Company Business)
- Strong ability to complete tasks in accordance with guidelines/instructions
- Proficiency in all MSOffice and Microsoft applications
- Ability to work on his/her own initiative as well as part of a team
- Excellent organisational and planning skills
- Strong attention to detail
- Excellent communication skills, both written and oral
- Ability to deal with different people at different levels within the organisation and outside the organisation (i.e. clients).
- Experience with NAVision products would be beneficial.
Benefits & Rewards
The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:
- Comprehensive health coverage
- Competitive vacation packages
- Educational assistance and professional development programmes
- Pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Social events
About the Maples Group
Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.
You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.
Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.